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$23.8-$26.2
•
MILFORD, MA
•
Contract to Hire
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Job Number:272043
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Posted:6/10/2026
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Maintain accurate data entry and documentation for customer interactions.
Utilize effective communication skills to assist clients and ensure satisfaction.
Engage in outbound calling to follow up with customers.
Collaborate with team members to enhance service delivery and improve customer experiences.
Requirements
Experience in parts distribution, appliance repair, or a related technical field is highly preferred but not mandatory
Ability to read schematics and look up parts by serial number to ensure accuracy.
Strong customer service skills, with the ability to assist technicians quickly and efficiently.
Attention to detail to minimize order errors and ensure the correct parts are provided the first time.
Excellent problem-solving skills, with the ability to troubleshoot and recommend solutions.
Ability to work in a fast-paced environment, handling multiple inquiries and orders at once.
Familiarity with inventory systems and order processing software is a plus.
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